Snow White and the Seven Crewbies

Logline: Seven questionable customer service workers show us what not to do while one overachieving empath gets the job done.

Genre: Training parody

Pages: 4

Current status: Retired from training, probably

Other information:

• I wrote, shot, and edited this piece in 48 hours as an instructional designer on the training team at Airbnb in 2017

• Each volunteer cast member was an employee at Airbnb at the time, and chose which of the “bad” advisors they wanted to play

• I had about 20 minutes with each “advisor.”